Returns & Exchanges

At Gallery by Flo, your satisfaction is our priority. If a product doesn't meet your expectations, you can return it within 30 days of purchase, provided it is in its original packaging and gently used condition.

Return Process

• 1.
  Initiate Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Print Label

  Download and print the prepaid shipping label provided via email after your request is approved.

• 3.
  Pack Items

  Securely pack the items in their original packaging to ensure they are protected during transit.

• 4.
  Ship & Refund

  Drop off the package at any authorized carrier location. Your refund will be processed within 5-7 days of receipt.