Frequently Asked Questions
Find answers to common questions about our beauty collections
Are your products cruelty-free?
Yes, Gallery by Flo is committed to ethical beauty. All our products are 100% cruelty-free and never tested on animals.
Do you offer samples with orders?
We include two complimentary luxury samples with every full-size purchase so you can discover your next favorite product.
How can I check if a product is suitable for my skin type?
Each product page features a detailed 'Skin Type' guide. If you need personalized advice, our beauty experts are available via chat.
Are your ingredients sustainably sourced?
We prioritize clean beauty by sourcing high-quality, sustainable ingredients that are safe for both your skin and the environment.
Can I change my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact us within 1 hour of placement to request any modifications.
Do you ship internationally?
Yes, we currently ship to over 30 countries worldwide. Shipping rates and times vary by location.